Customer Support

MobiUS Systems

For MobiUS system support, contact your dealer.

MobiUS Image Management

For MobiUS Image Management support, contact UltraLinq for issues related to using the website to manage your images. If you are having issues with your MobiUS TC2 or PE system, contact your dealer.

MobiUS Viewer

For MobiUS Viewer support, contact your dealer.

As a test of your MobiUS Viewer installation, DemoImages provides MobiUS images that you can use immediately. Simply open the zip file and double-click on the desired image.

MobiUS DICOM Support

DICOM files from MobiUS system can be viewed on various devices using a DICOM viewer. There are many free and for-fee DICOM viewers available. Here is a short representative list of free viewers for various platforms. Mobisante does not endorse or warrant any particular viewer. The information below is intended solely assist our customers in identifying potential third party solutions.

Operating System Viewer
Windows MicroDicom
RadiAnt (Version 1.9.14 or later)
Mac OS X/iOS OsiriX (32-bit version is free)
Android Fast Image Viewer
iOS (iPhone/iPad) OsiriX (not free)

MobiUS Encrypted ZIP Support

Files emailed from the MobiUS system using encrypted ZIP files will require a ZIP extractor that can decrypt the AES-256 encrypted files. Note that Windows and Mac OS X cannot natively open these ZIP files and require additional software. There are many free and for-fee ZIP extractors available that can decrypt these files. Here is a short list of free ZIP extractors for various platforms. Mobisante does not endorse or warrant any particular viewer. The information below is intended solely to assist our customers in identifying potential third party solutions.

Operating System ZIP Reader
Windows 7-Zip
StuffIt Expander
Mac OS X/iOS iZip
Android AndroZip
iOS (iPhone/iPad) iZip